The Biomedical and Media Communications Department at the University of
Connecticut Health Center is a full service, broadcast grade production facility
creating videotapes, multimedia (including interactive CD-ROMs and web
streaming), and producing interactive teleconferences around the world.
Our mission
is to support that of the University of Connecticut Health Center in teaching,
research, patient care, and service to the community.
The Video Communications Department operates as a “cost
recovery center” and therefore charges for most of its services.
We work closely with our clients to produce a complete project, or any
portion(s) thereof. Our charges are
based on a three tier pricing structure for:
We do not publish a standard
price sheet, as there are too many different variables and levels of service
provided even within a particular category such as video recording and/or
editing. We will be happy to
discuss your communications needs and provide you with an estimate.
Please call 860-679-2119 or e-mail at hengsten@nso1.uchc.edu.
Projects can range from a single videotape duplication to a fully
produced interactive educational program or broadcast television commercial.
The following is a more detailed description of each price
tier, who qualifies for each level, and how business is typically conducted with
us.
General Description and benefits:
The Video Communications Department’s primary responsibility is to the
University of Connecticut Health Center. Because
we receive limited funding from the Health Center, we are able to provide our
internal users services that are less than our actual costs.
Potential clients are encouraged to check with us first regarding their
multimedia needs as our charges are typically much less than similar services
provided by outside production companies. UCHC’s
Purchasing Department will give preference to an internal department as long as
the internal department can provide the requested services. Any additional
services that are not available internally and are necessary to complete the
requested project, can be coordinated with outside vendors either directly by
the requesting department, or by the Video Communications Department for an
additional handling fee of approximately 10%.
Who Qualifies:
All departments, centers, and schools within the University of
Connecticut Health Center.
Typical time frame for work:
Clients are given a timetable of when their project will be completed
when an agreement is reached regarding the work to be performed.
Often small quantities of tape duplication can be completed the same day,
while producing larger programs may take a few months to complete.
Contact the Video Communications Department for a timetable to complete
your project. Smaller projects can
be initiated via a phone call, e-mail, or by coming to the Department.
Larger projects typically require pre-production meetings and often a
memorandum of understanding so both parties are assured or each other’s
responsibilities to complete the total project.
Estimates for larger projects can be provided after a pre-production
meeting.
How and when we invoice: An FRS account number or Foundation Account number to invoice
is required prior to starting any production along with a complete
billing contact name, department, phone number, and mail code number.
Invoicing is performed electronically once per month for any work
performed during that month. Most charges are invoiced to subcode 2309 (Classroom TV)
and/or to subcode 2306 (Photography). Hard
copy invoices are not routinely generated, but if necessary, the department can
specifically request a printout of their month’s charges for a particular
project(s). Job number, description
of services, and charge per service can be found on the requesting
departments’ monthly FRS printout.
Affiliated Hospitals,
Governmental Agencies, and other Affiliates:
General Description and Benefits:
The Video Communications Department at the University of Connecticut
Health Center is available to provide video, multimedia, and teleconference
services to our direct affiliates and federal and state government agencies at
our cost. Other Connecticut State
agencies can use our services without the need for formal contracts or bidding.
The Department of Administrative Services encourages all State agencies
to first utilize services that can be provided within the State system before
contracting with outside companies. Since
the funding is transferred from one state account to another, the money stays
within the state system. Programs of any type can be produced for any
Connecticut State agency, and programs that fall within our missions can be
produced for all others that fall within this category.
Who Qualifies:
All Connecticut State agencies, all US Federal Government agencies, and
all hospitals and healthcare organizations that have a direct formal affiliation
with the University of Connecticut Health qualify for this rate.
Other not for profit (501C3) companies can apply to our Board of
Directors for this pricing level based on the nature of the project and its
affinity to our mission.
Typical time frame for work:
Clients are given a timetable of when their project can be completed at
the time of agreement. Often small quantities of tape duplication can be completed
the same day, while producing larger programs may take a few months to complete.
Contact the Video Communications Department for a timetable to complete
your project. Smaller projects can
be initiated via a phone call, e-mail, or by coming to the Department. Larger projects typically require pre-production meetings and
often a memorandum of understanding so both parties are assured or each
other’s responsibilities, charges, and timetable to complete the total
project. Estimates for larger
projects can be provided after a pre-production meeting.
How and when we invoice: Work performed for other Connecticut State agencies will be
invoiced via a State Transfer Invoice (Form C-608). All other clients that qualify under this tier will receive
an invoice by mail. For all of the
above, small jobs will be invoiced after completion and larger projects will
typically be invoiced monthly for all work performed during that month, or
according to a billing schedule setup in a memorandum of understanding.
All companies and individuals that are not Connecticut State sales tax
exempt will be required to pay current sales tax for all taxable services and
products provided. Invoices not paid in full within 30 days from the invoice
date will be charged a late fee of 1.5% per month on the total outstanding
invoice. Additional services will
not be provided to any client that has outstanding invoices greater than 60 days
and all work currently in-house related to this client will stop and will not be
released until the account is paid in full.
Accounts that remain outstanding greater than 90 days from invoice date
will be turned over to the Assistant State Attorney General at the University of
Connecticut Health Center for collection. Late
fees will continue to accrue in additional to all legal, collection, and credit
reporting fees.
General Description and Benefits:
The Video Communications Department at the University of Connecticut
Health Center is available to provide video, multimedia, and teleconference
services to outside, non-affiliated companies as long as the project falls
within our mission.
Pharmaceutical companies, local companies, and broadcast networks
regularly use our crews and facilities for parts of their projects, or overall
productions. Because the Video
Communications Department is part of a State agency, these procedures outline
the nature of how we will conduct business outside our agency.
Who Qualifies:
Anyone who does not fall within the above two categories, and the
prospective project falls within the UCHC missions falls within this tier of
service.
Typical time frame for work:
Clients typically are given a timetable of when their project can be
completed at the time of agreement. Often
small services can be completed within a few days, while producing larger
programs may take a few months to complete.
Contact the Video Communications Department for a timetable to complete
your project. Smaller projects can
be initiated via a phone call, e-mail, or by coming to the Department. Larger projects typically require pre-production meetings and
typically a memorandum of understanding so both parties are assured or each
other’s responsibilities, charges, and timetable to complete the total
project. Estimates for larger
projects can be provided after a pre-production meeting. After review of the project request, we will provide an
estimate of charges, estimate of timeframe to complete the project, and
establish a billing schedule.
How and when we invoice: Small production services are invoiced upon completion of the
various components. Larger projects
require a deposit of one third before any work is started, one third after the
majority of video has been recorded, and one third upon completion of the
project. Each subsequent portion of
the project will not be started until the previous payment has been received.
All companies and individuals that are not Connecticut State sales tax
exempt will be required to pay current sales tax for all taxable services and
products provided. Invoices not paid in full within 30 days from the invoice
date will be charged a late fee of 1.5% per month on the total outstanding
invoice. Additional services will
not be provided to any client that has outstanding invoices greater than 60 days
and all work currently in-house related to this client will stop and will not be
released until the account is paid in full.
Accounts that remain outstanding greater than 90 days from invoice date
will be turned over to the Assistant State Attorney General at the University of
Connecticut Health Center for collection. Late
fees will continue to accrue in additional to all legal, collection, and credit
reporting fees.